ScaleCRM was born from real frustration. Co-founders Corbin Jensen and Carmen Ler know the day-to-day of local business. Tight margins, nonstop service, and a reputation that lives on Google.

Carmen ran a busy café and hit the same wall many owners face: great in-store experiences, but inconsistent Google reviews. Happy customers meant to leave feedback, but life got in the way. With few reviews, the café slipped behind competitors in local search.

So we built something different: a review-only automation system that politely asks every happy customer for a Google review, and keeps the requests consistent, compliant, and on-brand. No portals to learn. No extra workload. Just steady social proof that compounds.

What changed: fresh reviews began landing week after week, visibility improved in local search, and inbound calls picked up—without Carmen staying up late to chase reviews.

Today, ScaleCRM helps local businesses capture Google reviews on autopilot. Starting with our promise of 30 free reviews to kickstart trust, then ongoing automation for every new customer.